Improving the Performance of Sub-national Governments through Benchmarking and Performance Reporting [electronic resource] / Leah Phillips

By:

Phillips, Leah

Material type: Article

ArticleSeries: OECD Working Papers on Fiscal Federalism ; no.22.Publication details: Paris : OECD Publishing, 2018.Description: 51 pSubject(s):

Taxation

Other classification:

Online resources:

Click here to access online

Abstract: Performance systems are one tool available to central governments to improve the performance of sub-national service delivery. This paper provides a preliminary review of suitable metrics and mechanisms to reliably measure and monitor the efficiency and quality of public services that are provided by sub-national governments. This review aims to conceptualise the challenges associated with measuring public sector inputs, outputs and outcomes and implementing effective performance systems. Robust performance systems aim to measure both the efficiency and effectiveness of public services, as well measure cost efficiency, to better understand and remedy cost discrepancies across regions. Implementing qualitative mechanisms such as external inspections and user surveys are also useful in providing insights into consumer experience and well-being.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Working Paper	Biblioteca Digital	Colección OECD	OECD ffff92c6-en (Browse shelf(Opens below))	Not For Loan

Total holds: 0

Collection: Colección OECD Close shelf browser (Hides shelf browser)

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	OECD ff87fd8d-en Evaluating the effectiveness of policy instruments for biodiversity Impact evaluation, cost-effectiveness analysis and other approaches /	OECD ffc54f44-en Infrastructure for Commercial Vehicle Safety	OECD ffdf8c3e-en Structural Change and the Freight Transport Labour Market	OECD ffff92c6-en Improving the Performance of Sub-national Governments through Benchmarking and Performance Reporting	OECD fmt-2004-5lmm3fnm4lzn Global Pension Statistics Project Measuring the Size of Private Pensions with an International Perspective /	OECD fmt-2004-5lmm3fnnsnvj OECD's Financial Education Project	OECD fmt-2004-5lmm3fnr65hb Guidelines for the Protection of Rights of Members and Beneficiaries in Occupational Pension Plans	Next

Performance systems are one tool available to central governments to improve the performance of sub-national service delivery. This paper provides a preliminary review of suitable metrics and mechanisms to reliably measure and monitor the efficiency and quality of public services that are provided by sub-national governments. This review aims to conceptualise the challenges associated with measuring public sector inputs, outputs and outcomes and implementing effective performance systems. Robust performance systems aim to measure both the efficiency and effectiveness of public services, as well measure cost efficiency, to better understand and remedy cost discrepancies across regions. Implementing qualitative mechanisms such as external inspections and user surveys are also useful in providing insights into consumer experience and well-being.

There are no comments on this title.

to post a comment.