to Dynamic Modeling -- Modeling of Dynamic Business Systems -- Measuring Process Performance -- Single-Step Processes -- Multistep Serial Workflow Processes -- Multistep Parallel Workflow Processes -- The Supplier Interface: Managing Risk -- The Customer Interface -- The Tradeoffs Among Quality, Speed, and Cost -- Modeling Supply Chains -- The Dynamics of Management Strategy -- Modeling Improvement Processes.

Modeling is a tool used by savvy business managers to understand the processes of their businesses and to estimate the impact of changes. Dynamic Modeling for Business Management demonstrates dynamic modeling techniques beginning with fundamental processes and advancing to more complex business models. Discussions of modeling emphasize its practical use for decision-making and in implementing change for measurable results. Readers will learn both manufacturing and service-oriented business processes through hands-on lessons. They will then be able to manipulate additional models to test their knowledge and address issues specific to their own businesses and interests. Some of the topics covered include workflow management, supply-chain management, and business strategy.