South Africa's BPO Service Advantage [electronic resource] : Becoming Strategic in the Global Marketplace / by Leslie P. Willcocks, Mary C. Lacity, A. Craig.

By:

Willcocks, Leslie P [author.]

Contributor(s):

Material type: Text

TextSeries: Technology, Work and GlobalizationPublisher: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2015Edition: 1st ed. 2015Description: XXII, 211 p. online resourceContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781137474056

Subject(s):

Additional physical formats: Printed edition:: No title; Printed edition:: No title; Printed edition:: No titleDDC classification:

658.514

LOC classification:

HD28-70

Online resources:

Click here to access online

In: Springer Nature eBookSummary: Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

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Item type	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
E-Book	Biblioteca Digital	Colección SPRINGER	658.514 (Browse shelf(Opens below))	Not For Loan

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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

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