TY  - BOOK
AU  - Friebel,Guido
AU  - Heinz,Matthias
AU  - Hoffman,Mitchell
AU  - Zubanov,Nick
ED  - National Bureau of Economic Research.
TI  - What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice
T2  - NBER working paper series
PY  - 2019///
CY  - Cambridge, Mass.
PB  - National Bureau of Economic Research
N1  - June 2019; Hardcopy version available to institutional subscribers
N2  - Employee referral programs (ERPs) are randomly introduced in a grocery chain. Larger referral bonuses increase referrals and decrease referral quality, though the increase in referrals from having an ERP is modest. However, the overall effect of having an ERP is substantial, reducing attrition by roughly 15% and decreasing firm labor costs by up to almost 3%. This occurs, partly, because referrals stay longer than nonreferrals, but, mainly, because all workers stay longer in treated than control stores, even among stores where no referrals are made. The most-supported mechanism for these indirect effects is that workers value being involved in hiring
UR  - https://www.nber.org/papers/w25920
UR  - http://dx.doi.org/10.3386/w25920
ER  -