Chong, Alberto. <br/><br/>
Letter Grading Government Efficiency / 
Alberto Chong, Rafael La Porta, Florencio Lopez-de-Silanes, Andrei Shleifer. 
 - Cambridge, Mass.  National Bureau of Economic Research  2012. 
 - 1 online resource:  illustrations (black and white); 
 - NBER working paper series  no. w18268 .
 - Working Paper Series (National Bureau of Economic Research)  no. w18268. .
<br/><br/> August 2012. 
<br/><br/> We mailed letters to non-existent business addresses in 159 countries (10 per country), and measured whether they come back to the return address in the US and how long it takes. About 60% of the letters were returned, taking over 6 months, on average. The results provide new objective indicators of government efficiency across countries, based on a simple and universal service, and allow us to shed light on its determinants. The evidence suggests that both technology and management quality influence the quality of government. 
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