TY - BOOK AU - Munoz-Seca,Beatriz AU - Riverola,J. ED - SpringerLink (Online service) TI - The New Operational Culture: The Case of the Theatre Industry SN - 9780230584600 AV - HD28-70 U1 - 658 PY - 2009/// CY - London PB - Palgrave Macmillan UK, Imprint: Palgrave Macmillan KW - Management KW - Production management KW - Organization KW - Planning KW - Operations research KW - Decision making KW - Public relations KW - Economics KW - Management science KW - Operations Management KW - Operations Research/Decision Theory KW - Corporate Communication/Public Relations KW - Economics, general N2 - Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success UR - https://s443-doi-org.br.lsproxy.net/10.1057/9780230584600 ER -