Willcocks, Leslie P.

South Africa's BPO Service Advantage Becoming Strategic in the Global Marketplace / [electronic resource] : by Leslie P. Willcocks, Mary C. Lacity, A. Craig. - 1st ed. 2015. - XXII, 211 p. online resource. - Technology, Work and Globalization, 2730-6623 . - Technology, Work and Globalization, .

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

9781137474056

10.1057/9781137474056 doi


Management.
Industrial management.
Leadership.
International business enterprises.
Public relations.
Development economics.
International economics.
Innovation/Technology Management.
Business Strategy/Leadership.
International Business.
Corporate Communication/Public Relations.
Development Economics.
International Economics.

HD28-70

658.514