TY  - BOOK
AU  - Willcocks,Leslie P.
AU  - Lacity,Mary C.
AU  - Craig,A.
ED  - SpringerLink (Online service)
TI  - South Africa's BPO Service Advantage: Becoming Strategic in the Global Marketplace 
T2  - Technology, Work and Globalization,
SN  - 9781137474056
AV  - HD28-70 
U1  - 658.514 
PY  - 2015///
CY  - London
PB  - Palgrave Macmillan UK, Imprint: Palgrave Macmillan
KW  - Management
KW  - Industrial management
KW  - Leadership
KW  - International business enterprises
KW  - Public relations
KW  - Development economics
KW  - International economics
KW  - Innovation/Technology Management
KW  - Business Strategy/Leadership
KW  - International Business
KW  - Corporate Communication/Public Relations
KW  - Development Economics
KW  - International Economics
N2  - Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa
UR  - https://s443-doi-org.br.lsproxy.net/10.1057/9781137474056
ER  -